Friday, January 31, 2014

The Long Term Unemployed

Friday, January 31, 2014
 
During the Great Recession a significant number of workers have been unemployed for what is commonly defined as a “long term” of six months or more.  There is a belief the longer a worker is unemployed, the less likely they are to be reemployed.  This lack of employability exposes a number of social and business issues which impact the individual, their family, and their community.  Regardless as to why a worker is unable to find employment, recruiters and hiring managers may perceive the long term unemployed candidate differently those with a shorter duration of unemployment.
 
Released on January 8, 2014, The Conference Board Help Wanted OnLine Data Series for December 2013 stands at 5,297,100 vacancies.  While 5.2 million vacancies may sound like an impressive number of job openings, it is equal to about half the number of unemployed.  The January, 2014 monthly report by the U.S. Bureau of Labor Statistics places the number of unemployed US workers at 10.4 million as of December, 2013.
 
Place yourself in the corporate recruiter’s shoes.  The assignment is to locate a mid-level non-CPA US tax accountant for a corporate location.  The organization is a manufacturer of consumer paper and tissue products with operations in virtually all US states.  The candidate must have 3-5 years of corporate income tax experience in 15-20 states and use of online tax preparation software by at least one of the top accounting firms.  Although this is not a supervisory role, they will be expected to “lead” the work of 2 accounting clerks.  The candidate should have a 4 year degree in Business Management, Accounting or Financial Management; an MBA would be considered a plus.  Any significant skills gap in the candidate’s background would cause you not to consider them.  Your assignment is to deliver 3-5 of the top rated candidates to your customer.
 
Over time many organizations have flattened their management structures so that employees are often expected to know more and do more.  At the same time, those management levels left may become overwhelmed with day to day operations.  Therefore, hiring decisions take on added importance in the light of selecting the “right” person for the job.  Even a top rated candidate whose skills are optimum but lacks the interpersonal communications skills will not be a good pick.
 
It is understandable that an organization who can only afford one tax accountant is going to look for one that is highly employable with an up-to-date skill set.  A tax accountant, who has been unemployed for a significant period time, albeit through no fault of their own, may still demonstrate their employability.  Voluntary work with religious and community groups, supplemental education efforts, temporary and part-time job assignments, and self-publishing blogs are all ways that any unemployed person can maintain their skills and demonstrate their employability.
 
So isn’t the question, not so much about how long a person is unemployed, but rather what did they do while they were unemployed?

Friday, January 17, 2014

Succession Strategy for Family Owned Businesses

Friday, January 17, 2014

As the sole owner of a multi-generational small family business, many owners hope one or more of their children will desire to follow them into the business and take over direction of the company at some point.  Small business owners are often concerned with safeguarding the continued operations of an organization that has possibly taken many decades to establish.  Often such businesses have a small but highly dedicated workforce to whom the owner feels a strong commitment and attachment.  Owners may be concerned with any transfer of ownership that might endanger the ongoing operations of the business and the employment of workers who may have given years or decades of their lives to help make the organization successful.  However, today’s reality is that many children have no desire to follow in the footsteps of a grandparent or parent into the family business.

While there are a number of legal and tax implementations for the transfer of ownership and control of any business entity, family owned businesses are at greater risk than other organizations.  Professional advice for tax, legal, governance, and succession issues and planning should be sought out early and updated as circumstances change.

Unique among organizations, small family businesses often rely on a few key long term employees who have helped build and maintain the operational success of the enterprise.  Such key members of the business’ talent team recognize the risk to the organization and their own self preservation should the organization fail due to the lack of succession and transition planning.  However, one of the greatest risks is the child who succeeds the parent may not have the same passion, desire, motivation, knowledge or skills needed to successfully run the business.  Concerned with their own self preservation, key talent members may look elsewhere taking with them not only their talent but competitive knowledge.

Retention of this cadre of employees is essential to any transition of any business, especially for a small family owned and closely held organizations.  Due to their roles in the organization key talent members may be acutely aware that some transition of leadership or ownership is imminent.  Retention bonuses work well if the goal is to maintain a core of individuals through the initial changeover from the prior to the new ownership team.  However, when that change is from parent to child, the changeover is more about who is at the helm rather than who or what owns the business.

Small family business owners are often reluctant to give up any portion of ownership, a.k.a., control.  Nevertheless, if the goal is to save the organization, distribution of ownership to a select group of non-family members may be the only option.  The “family” can maintain majority ownership while sharing minority control to those key members of the business.  So what was once planned to be “Smith and Sons” may become “Smith, Jones, and Wilson”.

Survival of a small family business hinges on the commonly shared vision of Smith and Jones and Wilson.  Even as minority owners, Jones and Wilson have a strong motivational buy in to its continued and long term success.

Friday, January 10, 2014

Leadership Deconstructed and Reconstructed

Friday, January 10, 2014
 
If you think being a leader is easy, try it when there is someone shooting at you!  The parallels between military and civilian leadership qualities are numerous.  Just because your rank is displayed on your epaulets does not automatically bestow leadership abilities anymore than a CEO’s name plate does.  Rebecca "Becky" Halstead, USA, Brig. Gen., retired, outlines 30 fundamental Leadership Principles based on her 27 years of military service in her recently released book, “24/7: The First Person You Must Lead Is You”.  Throughout “24/7”, Halstead weaves a broadcloth of leadership values based on family and faith, and foremost, integrity.  Halstead holds the distinction of being among the earliest women to graduate from the US Military Academy at West Point and the first women to command a US combat unit.
 
The business literature is peppered with self-help books on management and organizational leadership.  What makes “24/7” different from the host of others?  Halstead asks the reader to hold up a mirror to themselves and look introspectively at how they lead themselves and others.  She makes a convincing case that until you demonstrate to those around you that you process the prerequisites for leadership, you are merely ordering others and not leading.
 
In “24/7” Halstead points out that we own the responsibility and accountability for our successes and failures.  She candidly draws a focus on her own successes and failures, noting that leaders have to be keenly aware of their own strengths and weaknesses.  Along this same line of thinking, leaders have to know when to trust the judgment of others and rely on their expertise.  Halstead makes it clear that as a leader, you set the tone for how you organization operates.  If you lack the moral, ethical, and integrity qualities demanded of a leader, your organization will exhibit those same qualities.  In other words, “You reap what you sow”.
 
In today’s hyper competitive world, it is easy for an organizational leader to take the quick way out of any situation.  Halstead draws the reader’s awareness to the fact at times we as organizational leaders must “chose the harder right over the easier wrong”.  Such actions may at times place us at odds with others to the point of being detrimental to our personal and professional well being.  She reminds us that leadership is a privilege, not a right, we have to earn and maintain that privilege though a continuous demonstration of our value systems.  We may fail at times, but it is precisely at those times that a leader’s true value systems, or the lack thereof, becomes apparent.
 
Hardly a day passes without a public or private person being singled out for mis-conduct.  Halstead reminds us that no one is exempt from leadership failure, even those in which we place the highest degree of trust and faith.  However, she also reminds us that those of us who are in leadership roles have a duty to coach and mentor others towards becoming better leaders.
 
While it may be an over simplification, “24/7”’s leadership style can be summarized as strict, professional, demanding intermixed with lots of common sense, faith, and heart.

Friday, January 3, 2014

2014 Economic Impact on Talent

Friday, January 3, 2014
 
Evidence is mounting, 2014 will be a better year for the economy, businesses, and job hunting employees. CNNMoney, Forbes, and the Society for Human Resource Management (SHRM) are suggesting the US and global economies will see positive growth in 2014.  So with 2013 proving to have been a good year for many businesses, what’s the problem with 2014 being an even better year?  Competition for talent and the cost of that talent is going to heat up in 2014.
 
CNNMoney: Europe is on the re-bound, US housing is recovering, the Fed will back-off on QE2, and unemployment is falling.  Result: Increased competition for goods and services is up, available labor is down, and costs will rise.
 
Forbes: Global economies look significantly brighter in 2014.  US growth will outpace Europe, but lag behind China.  Result: Increased competition for resources, including labor.
 
SHRM: US job creation up over 2012 and 2011, 25% of employers will add jobs, more college graduates to be hired, technology labor cost up by 5%, active and passive jobs seekers on the rise.  Result: Increased competition for labor, labor will cost more, and renewed focus on talent management.
 
Josh Bersin a contributor at Forbes and founder of and principal at Bersin by Deloitte suggests organizations in 2014 will face renewed challenges in the battle over talent.
 

Talent Acquisition Is a Global Issue
Continuous Skills Training
Coaching vs. Over Forced Ranking
“Holistic Work Environment”
Career Development Center Stage
New Skills Needed for HR
Reinvent/Re-Brand Talent Acquisition
New and More HR Technology
Talent Data Moves To Forefront
HR Becomes “Data Driven”
 
What Bersin is describing is nothing less than revolutionary changes in how employers must embrace their management of human resources, a.k.a., talent.  Yes, many organizations have begun the process of implementing some or even all of these transformations.  So, what is the big deal, it is on my To Do list.  The problem is the world is changing faster than many organizations and those organizations are losing the war on talent and thus on customers, clients, and their ongoing existence.
 
What is the path forward?  Know thy organization!  If you are responsible for managing talent in your organization, know who your customers are and what their needs are today, tomorrow, and next year.  If your organization manufactures or provides services, what, where, and how do they produce products or deliver services.  Who are their customers and when and how do they sell those products or services.  What skills are needed in your organization’s mills, plants, factories, stores or offices?  Where are those facilities located?  What does the demographic, census, and other data (Big Data) look like at these facilities?  Do you have data on who, when, where, and how current and past employees were hired and how well they performed?  Gap analysis; identify the gaps between your customer’s expectations and your ability to delivery.