Friday,
May 02, 2014
It’s
Just a Job! That is how many employees
perceive their employment and their relationship with their employers. Looking around, many see there are few, if
any, advancement opportunities available to them and their co-workers. With no apparent growth prospects it is not
hard to understand why such employees become disenchanted with and disengaged
from their organizations. It is also not
hard to understand why employers struggle to retain talent and to get and keep
their workforces engaged. Even for
workers who are highly talented, motivated, engaged, and making significant
contributions, it often seems their employment has little in the way of true
opportunities.
If
a worker perceives there are no advancement opportunities abounding within
their employer, the problem is they have not looked hard enough. The door of opportunities may not be labeled;
it may not have a sign post or arrows panted on the floor, pointing the
way. Opportunities must be sought. Sometimes workers must create their own
opportunities by finding a problem and offering up a solution. By identifying a problem and finding a
solution, thus creating their own opportunities, employees begin to think like
owners, like entrepreneurs.
Organizations
may facilitate the pairing of employees and opportunities but they cannot make
that relationship solidify. Matching the
right employee with the right opportunity is helpful but it takes more than a
set of skills to achieve the appropriate and workable employee-opportunity
mix. Flour + Sugar + Leveling + Eggs +
Milk, does not a cake automatically make.
The ingredients must be carefully bended and emulsified, then placed in
the correct environment. Leave out any
ingredient, mix improperly, place in the wrong environment and there will be no
cake. Baking, employees, and
organizational opportunities are all investments, some are short term, and some
are of a longer duration. The first
requires the development of culinary skills, the later requires employee
development.
Few
investors, other than maybe Warren Buffett, have millions to invest in a single
project; the same can be said for organizations. Most are unwilling to turnover a high value,
high visibility project to a completely untested employee. Most employees do not come to an employer
fully formed and fully developed with all of the skills desired to shepherd a
new system implementation, integration of a new acquisition or rescue a failing
business. Long before we are permitted
to take on that break-out project or assignment, most employees must invest
their time in acquiring the project, communications, and technical skills
needed. This is the rate-of-return for
their investment.
It
is easy to understand how any employee can be impatient, even frustrated at
having to play supporting roles, when in their mind they are ready for the
spotlight. But just like any star, talented
employees must be honed through a successive series of assignments for them to
develop. Underprepared employees are not
just an issue for the employee. Failure
to develop a talented employee reflects on both their first line manager and
the organization as a whole. Even a
diamond has to be polished to bring out its inner brilliance.
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