Friday,
November 22, 2013
About
this time of the year, human resource professional organizations often disclose
their salary and wage increase projections for the coming year. In an 11/14/2013 article written by Jason Adwin, Vice President at Sibson Consulting and posted on The Society for Human Resource Management (SHRM) website, the author discusses salary and wage
changes for the coming year and the last several years. Adwin makes a clear and compelling connection
between the continued high level of unemployment and the lack luster changes in
employee compensation projected for 2014, as well as those experienced over
the last two years. With salary budget
increases hovering at or just below 3% and salary-range adjustments near 2%, it
is evident that most organizations feel no pressure to raise compensation
levels.
With
strong evidence there is little wage and labor market pressure to push salary
budgets and ranges faster and higher, what is an organization’s alternative for
rewarding and recognizing high achieving talent? Variable pay plans, a.k.a., incentives,
bonuses, and commissions is generally the response. Stephen Bruce, Editor and HR Daily Advisor at
Business and Legal Resources (BLR), quotes Teri Morning from a recent BLR webinar:
“Average
performance is already compensated for in the base pay at the market rate.
Average
performance doesn’t necessarily require a merit increase.
Variable
pay programs should pay for themselves.
Incentive
pay isn’t always applicable to every position.
Variable
pay rewards outcomes—not good tries.”
The
issue with many variable pay plans is they often fail to recognize and address
that today’s workforce in not homogeneous. Cohort members are going to perceive reward
and recognition differently from their adjacent group associates. What motivates a Baby Boomer may have the
opposite effect for a Gen-Xer, even to the point of deceasing performance. This phenomena means that how reward and recognition
systems are designed and communicated, must include continuances for tailoring
that reward and recognition to the individual employee.
When
communicating feedback to a multi-generational labor force, reward and
recognition messages have to be crafted to each group:
·
Traditionalists
– you are valued for your experience,
·
Baby
Boomers – you are valued, the organization needs you,
·
Gen-X’ers
– have it your way,
·
Gen-Y’ers
– you'll work with creative peers in a creative environment.
A
variable pay plan which pays a 10% incentive for on-time on-budget project
completion will be perceived differently by each generation. A Traditionalist may expect a “pat of the
back” and a “we could not have done it without your years of experience”. A Baby Boomer would have been happy the
check. A Gen-X’er will want recognition
that doing it their way was really the way to do it. A Gen-Y’er will want to pick their next
assignment and staff it with creative types just like themselves.
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